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Account closure & reopening

How can I close my account? How can I self-exclude myself? How can I reopen my account?

Sylvia avatar
Written by Sylvia
Updated over a week ago

How can I close my account or self-exclude myself?

To close your account temporarily, permanently, or self-exclude yourself for the specified amount of time, kindly contact our Support Team via Live Chat or email: [email protected] for assistance.

If you've chosen to self-exclude, your account will remain closed for the exclusion period, and it will automatically reopen once the duration has ended.

How can I reopen my account?

To check the account reopening possibility, kindly consult our Support Team via Live Chat or email: [email protected].

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