Where can I see all of my Delivery requests?
For the overview of all deliveries, go to the User Profile and choose the "Deliveries" section.
The orders are sorted into two tabs:
- Active (for the requests which are currently being processed)
- Finished (for the orders which were already concluded).
The Deliveries section allows you to:
- see the order details (the item you ordered, its value, the status of your order)
- when available, also to track the order by clicking on "track" button.
You may see one of the seven different statuses with regards to your delivery.
Those are:
Requested - initial stage, set automatically once you request your item to be delivered.
Processing - your order is being processed by our team in communication with the vendor.
Shipped - your order has been shipped and is in the hands of the shipping agent.
Delivered - your order has been delivered to the shipping address set on your profile when the request has been made.
Cancelled - your order has been cancelled.
On hold - your order is pending.
Customs - your order has arrived and is pending at Customs.