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I forgot my password, what can I do?

A
Written by Admin

I forgot my password, what can I do?

You can easily reset the password using the “forgot password” procedure.
To do that, kindly follow the steps below:

  • Click on the “Sign In” button visible in the right top corner of the site, and choose the “Forgot password” link.

  • Provide the email address you used during the registration, and click on “Recover”. A pop-up message will appear, and you will receive an email with further instructions.

  • Open the relevant email and click on "Reset my password" to proceed.

  • Input your new password into the “Password” field, repeat it in the “Repeat password”, and click on “Reset” to confirm the change.

  • Once you receive the new password confirmation email, your new password will be active.

If for any reason you have not received the “Reset my password” email, kindly do the following:

– check if the provided email address was correct and did not include any spelling mistakes
– check if the email is in your “spam” or “bin” inbox
– repeat the procedure again.

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