What happens if the item I won is out of stock?

We always strive to provide the best possible experience for all users, however the prize availability is subject to certain limitations, such as: limited stock, regional limitations, seasonality, etc. Depending on the popularity of an item, it can become unavailable very quickly, and that is beyond our control.
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In case the item you won is not available, our shipping department will contact you via email and propose an alternative solution, most common being:
- item replacement with another one of a similar value,
- selling item for it's value to the Player's account balance.