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I cannot withdraw the funds. What should I do?

A
Written by Admin

I cannot withdraw the funds. What should I do?

If you experience an error during the withdrawal attempt, we kindly advise you to:

  • if this is your first withdrawal, please be informed that to unlock the withdrawing possibility, you need to deposit at least once

  • kindly check that the funds available on your account are enough to cover the required minimum withdrawal amount (10 coins)

  • please make sure that you fulfill the x1 wagering requirement, which comes with deposits and some of the bonus winnings

  • if all of the conditions above are met, yet the error persists, please try using a different cryptocurrency and a smaller amount

  • if the above does not help, kindly contact our Support team for further assistance.

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